It depends on the Smart Merchant. They may reward you 1, 5,
10 or more points per dollar you spend with them. For example, if you spend
$100 at a Smart Merchant that gives 10 points per dollar, you'll receive 1000
points.
•
For each point I collect, how much cash back will I get?
You'll get 1 cent for every point you collect. For example,
if you have collected 1000 points, you'll get 1000 cents = $10.
•
How do I get points when others shop?
Whenever someone you refer shops at a Smart Merchant, we'll
reward you with additional points; the equivalent of 5% of the points this
person collects. For example, if this person collects 1000 points from
shopping, you'll get an additional 50 points (5% of 1000).
•
Can I choose not to earn from my referrals?
Sure. You can choose not to earn from your referrals. Simply
select your preference in the Morvo Member Area.
•
How do I exchange my points for cash?
You don't have to do anything. The points that you collect
will automatically be converted to cash each month for you.
•
How do I cash out?
To cash out, all you need to do is make an encashment request
in the Morvo Member Area. For countries where we have established a banking
relationship, we will deposit the cash directly into your bank account. This is
currently available in Singapore. For all other countries, you'll receive a
check in the mail.
Points are rewards that Morvo Smart Merchants give you for
shopping with them.
•
How can I collect points?
You can collect points whenever you or your referrals make
purchases from Morvo Smart Merchants.
•
Do you have a directory of Morvo Smart Merchants?
Yes, please click on our "shopping" link.
•
How can I check how many points I have?
Simply log in to our Morvo Member Area and you can check how
many points you have collected.
•
How long does it take for the points to be credited into my
account?
Depending on the Smart Merchant’s mode of deposition, points
will be credited into your account either instantaneously or within 14 days
after you make your purchase.
•
Is it true that my points never expire?
Yes, the points that you collect will never expire. They will
automatically be converted to cash each month for you.
•
Why do I get points when the friends I refer to Morvo collect
points?
It’s our way of thanking you for recommending your friends to
join Morvo.
•
How do I know how many points I can get for a particular
product in the participating merchant’s shop?
This may vary from merchant to merchant. In general, you may
find the number of points displayed on the merchandise in physical outlets. You
may also ask the sales personnel at the establishment. For online stores,
you'll find the points displayed at the home page of our partner e-mall, Ovago.
•
Will I get points when my referrals make purchases a year from
now?
Yes, as long as you are still a Morvo member.
•
Is there a limit to the amount of points I can collect?
No, there is no limit to the amount of points you can
collect.
•
Can points be combined or transferred from different accounts
to get rewards faster?
Sorry, points cannot be combined nor transferred from
different accounts.
•
What is the cut-off time for points collection within a
particular month?
It will be the last day of the calendar month based on
Singapore Time (GMT +0800).
For countries where we have established a banking
relationship, we will deposit the cash directly into your bank account. This is
currently available for Singapore. For all other countries, you'll receive a
check in the mail.
Your Morvo PWS is your very own Morvo Web site, which is
given to you free upon registration. You can refer your friends to your Morvo
PWS, so that they can learn about the benefits of joining Morvo as well as
register with you.
•
Why should I use the Morvo PWS?
Because it is available worldwide at any time, even while
you’re asleep. Thus you can rely on it to easily build your global referral
base, 24 hours a day, 7 days a week.
•
When will I get my Morvo PWS?
Upon successful registration, your Morvo PWS will be
immediately created. Instructions on accessing your Morvo PWS will be given on
the Web after you have successfully registered, as well as sent to you via
e-mail.
•
What is the URL to my Morvo PWS?
Your URL will be displayed on the Web after you have
successfully registered, as well as sent to you via email.
•
How will my Morvo PWS look like?
Your Morvo PWS will look exactly like the Web site you’re
viewing right now.
•
How can my Morvo PWS help me to get more referrals?
Since your Morvo PWS allows anyone with an Internet access to
register with you at any time, all you have to do is simply refer friends to
your Morvo PWS; no matter where they are; and you can grow your global referral
base quickly and easily.
•
Do I need to pay for PWS?
No, it is given to you free to make it easier for you to
share Morvo with everyone, everywhere.
Can I register as a referral with another Morvo member?
Yes, you can register with anyone you want. In order to be a
Morvo member, you MUST be referred by another member. You will need to know
his/her Member# or Morvo Personal Web site address in order to register.
•
How long does it take before my membership is issued after
registration?
Your membership will be issued immediately upon successful
registration.
•
Who is eligible to sign up as a Morvo member?
Anyone can register to be a Morvo member, as long as they are
at least 12 years of age or above.
•
How do I register as a Morvo member?
Simply visit the Morvo personal Web site of the person who
referred you to Morvo, and fill in the online registration form.
•
Is there an age limit to becoming a Morvo member?
Yes. You must be at least 12 years of age.
•
What will I receive after registration as a Morvo member?
You will receive your own personalized Web site, known as
your Morvo Personal Web site and access to the Morvo Member Area, where you can
manage your account online and access member-only information. Details will be
sent to you via email after you’ve registered.
•
What are the various methods of registration?
Online registration from this Web site is the quickest, most
efficient and the only way to enjoy membership.
What do you do with the personal information I give you?
Please see our Privacy Policy for more details.
•
How do I change my account information?
Simply log in to our Morvo Member Area to change your account
information.
•
What happens if I forget my password?
All you have to do is enter your Member# and answer some
verification questions at the Morvo Member Area. You password will then be sent
to your email instantly.
•
Will I receive spam e-mails from Morvo?
Absolutely not. Morvo will only send you e-mails related to
the interests that you have specified, as well as information about the latest
announcements and promotions from Morvo.
If I want to terminate my membership, what should I do?
To terminate your membership, please log in to the Member
Area at www.morvo.com/memberarea
with your Member#, and click on "Settings" on the left. Do note that upon
termination, any rewards you may have accrued will be forfeited.
Please DO NOT email us with termination requests. Due to security reasons, we
will NOT be able to accede to such requests via email.
•
Are there any fees involved in termination of membership?
There are no fees involved in the termination of membership.
•
Can I unsubscribe from your mailing list?
Sure, you can unsubscribe at any time. All mailings, except
corporate announcements, are optional. To manage your email preferences, please
log in to the Member Area at
www.morvo.com/memberarea with your Member#, and click on "Settings" on
the left.
Please DO NOT email us with unsubscription requests. Due to security reasons,
we will NOT be able to accede to such requests via email.
